Player Safety First

Responsible Gaming
at jili90

At jili90, we believe gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme provides every Bangladesh player with the tools, information, and support they need to stay in control.

18+ Only Strict age verification
24/7 Support Live chat always available
Self-Exclusion Pause or close anytime
Deposit Limits Set daily, weekly, monthly
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Gaming Should Always Be Fun

jili90 is committed to providing a safe, transparent, and controlled gaming environment for all players across Bangladesh. We recognise that for a small number of players, gambling can develop into a problem that affects their finances, relationships, and wellbeing. That is why responsible gaming is not an afterthought for us — it is built into the foundation of how jili90 operates.

Whether you are placing a ৳200 bet on a Bangladesh Tigers cricket match or spinning the reels on a JILI Games slot, our systems are designed to keep your experience entertaining and manageable. We actively monitor player behaviour, offer voluntary limit-setting tools, and train our support team to identify and assist players who may be struggling.

The golden rule at jili90 is simple: only ever gamble with money you can afford to lose, and never chase losses. If gambling stops being fun, it is time to step back — and jili90 is here to help you do exactly that.

Remember: jili90 is strictly an 18+ platform. Underage gambling is prohibited. Age verification is mandatory before any withdrawal can be processed.

Age Verification

All jili90 players must be 18 years of age or older. We enforce strict KYC identity checks using National Identity Cards (NID) and other official documents to confirm every player meets the minimum age requirement before they can withdraw funds.

Deposit Limits

Set a daily, weekly, or monthly deposit cap directly from your account settings. Once your chosen limit is reached, jili90 will prevent further deposits for the selected period. Limits take effect immediately and can only be reduced — not increased — without a mandatory 7-day cooling-off period.

Self-Exclusion

If you feel that gambling is negatively impacting your life, you can request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanent closure. During self-exclusion, your account is locked and all marketing communications are suspended immediately.

Time-Out Feature

Need a short break without a full self-exclusion? jili90's time-out feature lets you temporarily suspend your account for 24 hours, 48 hours, or up to 30 days. You can activate a time-out instantly from your account dashboard or by contacting support.

Reality Checks

Enable session time reminders to receive on-screen notifications after 30, 60, or 90 minutes of continuous play. These prompts display your session duration and net balance, giving you a clear picture of how long you have been playing and how much you have spent.

Dedicated Support

Our responsible gaming support team is available 24/7 via live chat. If you believe your gambling habits are becoming harmful, reach out to us and a trained support agent will guide you through the available tools and help you set appropriate limits or exclusions.


How to Use jili90's Safety Tools

Every responsible gaming tool at jili90 is free, instant, and accessible directly from your account. Here is a step-by-step overview of each tool and how it works.

01

Setting a Deposit Limit

Log in to your jili90 account and navigate to Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly limit in Bangladeshi Taka (৳). The limit activates immediately. To increase a limit, a mandatory 7-day review period applies to protect you from impulsive decisions during a losing streak.

02

Activating a Time-Out

Go to Account Settings → Responsible Gaming → Time-Out. Select a duration of 24 hours, 48 hours, 7 days, or 30 days. Your account will be suspended for that period — you will not be able to log in, deposit, or place bets. You can also request a time-out instantly by messaging our live chat support team.

03

Requesting Self-Exclusion

Navigate to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team directly. Select an exclusion period — 30 days, 90 days, 6 months, 1 year, or permanent. Your account is locked immediately, all promotional emails and WhatsApp messages are stopped, and you will not be able to create a new account during the exclusion period.

04

Enabling Reality Checks

From Account Settings → Responsible Gaming → Reality Checks, choose a notification interval of 30, 60, or 90 minutes. A pop-up will appear during your session showing your total play time and net win/loss for the session. This gives you regular pause points to reflect on whether you wish to continue playing.

Need help activating a tool? Contact jili90 support via live chat (available 24/7) or WhatsApp (+880 1700 000000, available 09:00–01:00 BST). A support agent can activate any responsible gaming tool on your behalf within minutes. Email: [email protected]

Suggested Deposit Limit Guidelines

jili90 recommends setting your deposit limits based on your disposable income — the money left over after all essential living costs have been paid. The following suggested ranges are a starting point only. Your actual limit should reflect your personal financial situation. Never deposit money that is reserved for rent, bills, food, or family obligations.

  • Set limits before you start playing, not after a losing session.
  • Choose the lowest limit that still allows you to enjoy the platform comfortably.
  • Review your limits monthly and adjust downward if your finances have changed.
  • Use the weekly limit option if you find daily limits easy to work around.
  • Never increase your limit immediately after a significant loss.
  • Never borrow money from bKash, Nagad, or any source to fund gambling.

Suggested Monthly Deposit Limits by Budget

Entry level (recreational player)৳ 500 – ৳ 1,500
Casual player৳ 1,500 – ৳ 5,000
Regular player৳ 5,000 – ৳ 12,000
Experienced player৳ 12,000 – ৳ 25,000
High-volume player৳ 25,000+

These are illustrative guidelines only. jili90 does not recommend any specific deposit amount. All gambling carries financial risk. Play only with money you can afford to lose entirely.


Are You Gambling Responsibly?

The following questions are based on recognised problem gambling screening tools. They are intended to help you reflect on your gambling habits honestly. There are no right or wrong answers — this is for your own awareness only. If you answer "yes" to several of these questions, we encourage you to contact jili90 support or reach out to a professional support service.

01 Have you ever spent more money on gambling than you originally planned?

This includes topping up via bKash or Nagad after telling yourself you were done for the day.

02 Have you ever chased losses — that is, bet more to try to win back money you already lost?

Chasing losses is one of the most common indicators of harmful gambling behaviour.

03 Have you ever borrowed money or sold personal items to fund gambling?

This includes borrowing from family, friends, or using credit facilities through mobile banking apps.

04 Have you ever neglected work, studies, family, or social responsibilities because of time spent gambling?

Gambling that interferes with daily life obligations is a warning sign that requires attention.

05 Have you ever felt anxious, irritable, or restless when you were unable to gamble?

Emotional dependence on gambling — sometimes called compulsive or problem gambling — is a recognised condition.

06 Have you ever tried to hide your gambling activity from family members or close friends?

Concealment of gambling habits is frequently associated with problem gambling patterns.

07 Have you ever felt that gambling was your primary way to cope with stress, anxiety, or personal problems?

Using gambling as an emotional escape rather than entertainment is a key risk factor for developing a gambling problem.

If you answered "yes" to three or more of these questions, we strongly encourage you to activate a time-out or self-exclusion on your jili90 account and consider speaking to a qualified counsellor or support organisation. You are not alone, and help is available.

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. The following behavioural patterns are recognised warning signs that gambling may have become harmful:

  • Gambling with money needed for rent, food, or bills
  • Lying to family or friends about gambling losses
  • Feeling unable to stop gambling even when you want to
  • Spending increasing amounts of time thinking about gambling
  • Losing sleep or experiencing health issues related to gambling stress
  • Using gambling to escape from depression, loneliness, or anxiety
  • Repeatedly failing to keep to self-imposed spending limits

Contact jili90 Support

Our support team is trained to handle responsible gaming concerns with care and confidentiality. Reach out through any of the following channels and we will help you activate the appropriate tools immediately.

  • Live Chat: Available 24 hours a day, 7 days a week
  • WhatsApp: +880 1700 000000 (09:00–01:00 BST)
  • Email: [email protected]

External Support Organisations

If you feel you need professional help beyond what jili90 can provide, we encourage you to seek assistance from a qualified mental health professional, a registered counsellor, or a community support organisation in your area. In Bangladesh, you can speak to a mental health professional through the National Mental Health Helpline or via licensed private counselling services in Dhaka, Chittagong, Sylhet, and other major cities.


Keeping Minors Safe

jili90 takes underage gambling extremely seriously. Access to our platform is strictly prohibited for anyone under the age of 18. We use multiple layers of protection to prevent minors from accessing gambling services.

Mandatory Age Verification

All players are required to verify their age and identity as part of the KYC process before they can process any withdrawal. Players who cannot provide valid proof of age — such as a National Identity Card or passport — will have their accounts suspended until verification is completed successfully.

Parental Controls

If you are a parent or guardian in Bangladesh and you are concerned that a minor in your household may be accessing online gambling sites, we recommend enabling parental control software on shared devices. Applications such as content filtering tools can block access to gambling platforms at the network or device level.

Report Underage Access

If you suspect that a person under the age of 18 has registered or is actively using a jili90 account, please report it immediately to our support team at [email protected]. We will investigate the matter promptly and take immediate action, including account closure and full fund return to the originating payment method.

For parents and guardians: Please keep your jili90 account login credentials secure and out of reach of minors living in your household. Never share your username or password with anyone, and log out of your account after each session when using shared devices.

Enjoy jili90 Responsibly

When gambling remains a form of entertainment — bounded by limits you control — it can be a genuinely enjoyable experience. Explore cricket betting, live casino, and slots at jili90 with confidence, knowing our responsible gaming tools are always available to keep you in control. For adults aged 18 and above only.

🔞 18+ only  |  Please gamble responsibly  |  Online gambling involves financial risk